A LETTER FROM FORMER
CLIENTS NOW FRIENDS
Who did take our classic
package or variants
Received by e-mail
Dear Francesca & Rene from Kaoru
Kato, Univ.Kanagawa, Japan.
Afetr returnd Japan, the following messages and comments were sent to
me. Since they were written in Japanese, I send you the English
translated version. Please enjoy reading.
<Sho Saito> Impressed by Hotel Posada Belem's at-home like atmosphere.
Hotel staff were friendly and so kind. The tour bus driver maintained
safe drive which was good and essential although 13hour straight drive
was required. Please extend my thanks to all hotel staff.
<Yuta Kuratsu> The welcome dinner of the first night was warm, delicious
and memorable. The idea was good for the strangers like us. Grateful.
<T.Akasaka> Perhaps all of us appreciate your suggestions and
arrangements planned for us.
I am satisfied with all hotel staff and the bus driver Lucas who
dedicated me to learn bout Guatemalan life, culture, and economics.
<D. Kobayashi> The tour was fun. Warm meals prepared for us were
excellent. I am pleased by small contributions such as helping me to dry
the laundry stuff , such services may please temporary tourists like us
who have difficulty communicating in Spanish. Nexttime I go Guatemala
City, Posada Belem will be the first choice.
<S. Hirai> My eveluation after experiencing several hotels in Guatemala,
Posada Belem provided the best services. The tour driver Lucas speaks
only Spanish(and Mayan languages which we don't know)
but very communicative and there was no problem.
Hoping your hotel maintains equal services and quality until next time I
<K. Hitotsuya> The building was antique but very clean and comfortable.
I did not speak Spanish but
I could communicate with the staff in English. I recommend the Hotel
Belem to my friends who wish to visit Guatemala.
<A. Yoshida> I am so nervous in everything but during my stay at Hotel
Posada Belem, I was relaxed and and enjpyed days in Guatemala City.
Hotel staff were efficient and kind. Long last the hotel.
<Y. Hashimoto> My first impression of the hotel was the smile ! This
seems important for service business and I accept. Services such as
changing ash tray(I am a heavy smoker) and carrying heavy
suitcase(I am a weak muscle) were fulfilled. Patio garden was impressive
(I love the plants).
<D. Yoshida> Unfortunately, I could not join the tour this time but my
colleagues mentioned how Posada Belem was good, so I would like to
confirm in the future.
<K. Tamura> I did not join the tour, but my friends showed me many
photos and video movies and I observed that Posada Belem maintains
colonial taste which is exotic to me and encouraged me to stay at your
We all returned to regular days in Japan but for sure everyone of us had
good time in Guatemala and appreciate your services including your tour
arrangements which were perfect for us all.
Good luck to you. Kaoru Kato
Bonjour Muy buenas dias ! I spent a couple of days in
Posada Belen. I
really enjoy the place ... and most of all the very nice people of
Posada Belen. The food is excellent Bravo to the chefs !!! Denis
(Ulysse's Guide book on Guatemala) should be there this week. I spend 3
weeks with him. Denis is working very hard to build this tribute to the
culture of Guatemala. Muchas gracias Saludos a todos (y Denis) pierre
Dear Rene and Francesca,
Just wanted to drop you a note to let you know
that we all arrived home safely. The flights home were uneventful and
all were on time.
We can't begin to tell you how much we all
appreciate the time and effort you spent in planning our tour and
caring for us during the time we spent at the Posada Belen. The way
our tour was requested, we returned twice to the Posada Belen and each
time it was like coming home and putting on a pair of comfortable
slippers. Your staff could not have been more caring. They went the
extra mile for us many times. The food was the best in Guatemala, and
the Posada Belen was charming. Please make sure to tell them all how
much we appreciated them.
Hope to see you all again soon,
George, Alice, Piper, Jonathan, Mason and
Hi Francesca and Rene,
Thanks so much for a great tour I had this last Feb. It was just right.
The Hotel Posada Belen, is a great place to stay and relax. It is a
perfect place to stay in Guatemala City.
Thank you for arranging a well organized tour of Copan, Quirigua, Rio
Dulce, Tikal, Chichicastenango, Lake Atitlan and Antigua. I think I
visited all of the places I wanted to see in Guatemala in such a short
period of time. The hotels and their location are very well placed. I
particularly like the Hotel Jungle Lodge in Tikal. It is walking
distace to the Tikal ruins, making it possible for me to see the
sunset in El Mundo Perdido and sunrise in Temple IV. They are both
I also like the tour in Copan and Quirigua. I have plenty of time to
see the ruins with a guide and also on my own.
I particularly like my boat tour of Lake Atitlan. I have learned a lot
about the Mayan way of life and traditions. I am also amazed by the
market day at Chichitenango. I describe it as "organized chaos", a
dynamic market place.
Lastly, I like my stay in Antigua. The people at Hotel Posada de Los
Bucaros are very friendly and helpful. I have a wonderful walking tour
of Antigua and I visited all of the places I listed that I wanted to
Again, thanks for a wonderful stay in Posada Belen. My regards to all
Thanks again for a Guatemala Classic Tour!
New Jersey, USA
Dear Rene and Francesca, When we said
goodbye, I told you that I would write you an e-mail as soon as we got
home and got our business back in order. It has taken a little over a
week but now I have time to express my feelings about our trip and
wonderful stay with you. The itinerary that you put together for us
was more than we expected. This was our eleventh trip to Central
America and I can state without any equivocation, that this was our
To begin, I want to restate that your
website got my attention, in my opinion it is the best site on
Guatemala, available. I was a little leary about the eight
night-seven day tour that you had put together, but it proved to be
more than we expected. I am not trying to get you to go up on your
charges by I thought it was to inexpensive to give the transportation
and accommodations that we desired. I was delighted to be incorrect.
I hope you can use this letter and you have
my permission to use it on your website, as a recommendation to anyone
that is considering a trip to your wonderful country. Even if they are
not interested in touring the country or seeing the Mayan ruins,
staying at your wonderful home is a treat in its self. You and your
great staff could not have done more to make us comfortable and give
us a feeling of home away from home. If anyone else is reading this, I
want to state that we had the free run of this beautiful home, it was
like we owned the place. The four of us are still talking about how
great it was to sit in you garden at night and drink wine and relive
the days adventures, it is indescribable. We enjoyed the other
guest that we met while we were there and I know that they were as
comfortable as we were.
Ann and I are planning another trip to
Guatemala in about six months and we will be booking everything with
you, that is a promise. We want to take a Spanish course on our next
trip and I know that you can set it up for us.
It gives us a comfortable feeling to know
that we have friends in Guatemala that we can trust and have complete
confidence in, to handle our every need.
I only have one suggestion, Get some
bigger pillows, people from the USA like big fluffy pillows,
everything else was perfect. If I could think of anything else to
complain about I would. Really the pillows were not that bad, I was
just trying to find something that was less than perfect. I did not
want to sound like I was on your payroll.
I can not end this letter without telling
you how much we enjoyed the driver that you arranged for us, Victor
was great, infact we tried to get him to go home with us. Man, what a
gentleman, and his English was better than mine. I hope we didn't
raise the price for drivers, but we could not help but tip him above
what you were paying, but we fell in love with him, he was great and
the credit goes to you.
RENE--------FRANCESCA--------THANK YOU for
a GREAT EXPERIENCE, My wife and I work hard and we need a break every
now and then. In business you get all of the disappointments that
you need, so when you get the opportunity to get away, you really
don't need a hassle, thank you for seeing that this didn't happen. If
you use this letter and anyone wants to contact me, fill free to give
them my e-mail address, I will be happy to respond, in fact I would
love to tell people about the great accommodations that you arranged
for us at Lake Atitlan, Tikal, and Rio Hondo. I have staid at hotels
that cost ten times as much in other Central American countries that
did not have the comfort, beauty, food and service that we enjoyed
with your itinerary.
I can't spell it but the hotel in
Panahachell, sp, might have been the most pleasant stay we have ever
experienced in our life. I think we could lived out our lives
there. Jose, made the best Margaritas that Mary jean and Ann have ever
had, and when you make my wife happy, Son, You have made me happy,
they even had Jack Daniels there.
Dear Friends, I could go on, but I would
be repeating myself, We needed this trip, we needed a rest, we needed
an adventure, and thank you for arranging our trip to the orphanage.
Seeing the children and the Nuns and the wonderful dinner that we had
with them was the climax to a dream come true. God bless the two of
you and your endeavors, it is so nice to meet honest people. See you
soon, Jay and Ann Mitchell-- Dick and Mary jean Roach
Dear Francesca and Rene:
I am so sorry this letter is so late. However, I want you to
know how much Liz and I loved your wonderful hotel and all the
special people associated with it. The hotel is charming and the
staff is so friendly and helpful in every day. Our room was charming
and we also loved the patio and the sound of the fountain. Every time
we returned, it was like coming home.
The arrangements you made for our trip around Guatemala were
also outstanding; from the small boutique hotels to special
arrangements for different itineraries. You made sure that the entire
trip ran smoothly and we were able to see everything we requested.
I would heartily recommend both your hotel and travel services
to anyone wishing to visit your beautiful country. I sincerely hope
that I will come to visit you all in the future.
Thank you again you helping to make our trip to Guatemala
Sincerely, Nancy Parker , US